StreetShield Privacy Policy

What We Collect

• Account information such as phone number, authentication state, optional profile details, email, and Sign in with Apple identifier where used.
• Approximate and precise location for nearby alerts, maps, reporting, zone/radius matching, and HomeSafe trips that you choose to start.
• Background location only during an active HomeSafe trip started by the user, so StreetShield can detect trip progress, missed check-ins, and arrival while the app is not open.
• Incident reports, confirmations, comments/advisories where available, timestamps, approximate locations, moderation reports, and moderation outcomes.
• Circle membership, roles, invitations, advisories, and activity logs needed to operate private circles.
• Subscription product, entitlement, renewal/expiry state, and purchase validation data from the App Store and RevenueCat.
• Device/app metadata, API logs, trust and safety signals, rate-limit records, abuse-prevention records, support messages, and SDK diagnostic or usage data needed to operate bundled services such as maps.

How We Use Data

• Authenticate users, protect accounts, and provide customer support.
• Show nearby incident signals, maps, feeds, summaries, and alerts.
• Place reports at relevant approximate locations and match them to nearby zones/circles.
• Run HomeSafe trips that users explicitly start and stop.
• Moderate, redact, remove, rate-limit, mute, ban, or retain reports where needed for safety and compliance.
• Prevent spam, false reports, abuse, doxxing, harassment, and unsafe escalation.
• Validate subscriptions and restore purchases.

StreetShield does not sell personal data and does not use personal data for cross-app tracking or third-party advertising.

Sharing and Service Providers

StreetShield may share limited data with service providers that operate the app, such as hosting, authentication, SMS delivery, alert or push notification delivery if enabled, maps, subscriptions, moderation tooling, SDK diagnostics/analytics needed to operate bundled services, and customer support tooling. Maps providers may process map, device, user identifier where declared, and diagnostic data needed to display and operate maps. StreetShield may disclose information if required by law, to protect users or the public, to investigate abuse, or to enforce Terms and Community Guidelines.

HomeSafe and Background Location

HomeSafe is started by the user. Background location is used only during an active HomeSafe trip so StreetShield can monitor trip progress, missed check-ins, and arrival while the app is not open. HomeSafe location checks stop when the trip ends, is cancelled, or can no longer run because permissions are revoked. The local HomeSafe recovery cache stores reduced-precision trip coordinates and is cleared when the trip stops.

Your Controls

• Manage notification settings, zones, radius, alert mode, and quiet settings in the app.
• Choose whether to grant location permissions in iOS settings.
• Start and stop HomeSafe trips.
• Report inappropriate content.
• Delete your account in Profile > About & Legal > Delete account.

Retention

StreetShield retains data only as long as needed for app functionality, safety, moderation, abuse prevention, legal compliance, financial records, and service security. Some moderation, abuse-prevention, legal, and billing records may be retained after account deletion where required.